Request your return within 90 days of ordering.
To start a return, contact us or visit our returns center. Our team will process your return request within 1-5 business days. Once approved, we will email an authorization number and a pre-paid shipping label.
To be eligible for a refund, all returns must include an authorization number!
Once your return has been received, inspected, and approved, your refund will be applied to the payent method used on the original order. Please allow 1-5 business days to process your return.
Returned items must be unused in as-new condition.
We cannot accept pre-installed components. Used or damaged components will be rejected and will not be refunded.
Kits must be returned complete.
Incomplete or partial kits will not be refunded. Similarly, we do not accept returns of partial or cut spools of cable. Missing components will be deducted from your refund amount based on their full individual retail value.
All items must be returned in their original packaging.
If the original packaging is lost or damaged, we may ask you to hold your return until we can provide replacement packaging.
Improperly packaged returns damaged in transit are subject to a 50% restocking fee and may be rejected!
Cable Bullet is not responsible for unauthorized return shipments lost in transit. To be eligible for any refund, please follow all Cable Bullet return instructions and use only the provided return shipping labels.