Skip to content
Free Shipping on orders $1,999+
Free Shipping on orders $1,999+

Warranty

1-Year Limited Manufacturer’s Warranty

Limited Warranty. Cable Bullet stands behind the quality and craftsmanship of its product. Cable Bullet warrants its cable railing components (the “Product”) to be free from manufacturing defects in materials and workmanship under normal use, conditions and maintenance for a period of one (1) year following the date of purchase (the “Limited Warranty”).

Non-Transferable. This Limited Warranty is to the original purchaser of the Product only and is not transferable to any other person or entity.

Exclusions from Coverage. Cable Bullet has no obligation under this Limited Warranty with respect to any defect or damage to the Product arising from any abuse or mishandling of the Product. This Limited Warranty shall not apply to any claimed defect or damage arising out of or being caused by any of the following, including but not limited to:

  • Improper installation by a third-party installer and/or failure of third-party installer to abide by local building codes or ordinances; or
  • Use, care, maintenance or handling of the Product by any party other than the original purchaser; or
  • Use of third-party products that are not designed, produced or manufactured by Cable Bullet but are used in connection with the Product; or
  • Failure to abide by maintenance instructions included with the Product or on the website;
  • Ordinary wear and tear of the Product; or
  • Any Act of God, including without limitation, wildfires, flooding, lightning, hurricanes, etc. or other hazardous environmental condition; or
  • Normal use or weathering, including without limitation, fading, scratching or continued exposure to corrosive atmospheric contaminants or chlorinated pool water.

Limited Warranty Remedies. In the event the original purchaser discovers any defects in materials and workmanship of the Product caused by something other than the exclusions listed above, Cable Bullet shall have the right to inspect the Product to determine if such defect is covered under this Limited Warranty. Upon determination by Cable Bullet that defects in the Product are covered by the terms of this Limited Warranty, the original purchaser’s remedy will be in the form of repair, replacement or refund, at Cable Bullet’s discretion. In the event Cable Bullet determines that Product is defective, then within twenty (20) days of such determination, the original purchaser shall ship the defective Product to Cable Bullet at the address provided below. Cable Bullet shall reimburse the original purchaser for fees reasonably incurred in the purchaser’s shipment of the defective Product.

Cable Bullet

300 Eastlake Drive

Warsaw, IN 46580

THIS limited WARRANTY IS GIVEN BY cable bullet IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. THE REPAIR, REPLACEMENT, OR REFUND SELECTED BY cable bullet IN ITS SOLE DISCRETION IS THE EXCLUSIVE REMEDY. cable bullet SHALL NOT BE LIABLE TO THE ORIGINAL PURCHASER OR ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, LABOR COSTS, OR ANY OTHER PECUNIARY DAMAGE, WHETHER DUE TO ANY DEFECT, DELAY, NONDELIVERY, NONPERFORMANCE, RECALL, BREACH BY Cable Bullet, OR OTHER REASON, All claims IN tort, STRICT LIABILITY, and failure of essential purpose are waived and excluded, INCLUDING CLAIMS OF Cable Bullet’s NEGLIGENCE. Cable Bullet shall not be liable to the original PURCHASER or anyone else IN TORT, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY for ANY ALLEGED DEFECT IN THE design OR manufacture OF THE PRODUCT or for the omission OR ALLEGED INADEQUACY of any warning. EXCEPT FOR THE LIMITED WARRANTY HEREIN, THE PURCHASER ACCEPTS THE GOODS “AS iS” WITH ALL FAULTS AND ASSUMEs THE RISK OF LOSS For ANY DEFECT OR NONCONFORMITY. PURCHASER waives, relieves and releases Cable Bullet from any and all claims, causes or rights of action, and liability for any EXHIBITORY, patent, or latent vices, whether BY STATUTE OR COMMON LAW, obvious or unknown, easily discoverable or hidden, or defects in the Product except as specifically provided in the Warranty. UNDER NO CIRCUMSTANCES SHALL Cable Bullet’s liability for any defect in the Goods, whether based on contract, tort, warranty, strict liability, or any other theory, exceed the purchase price of the defective Goods. THERE ARE NO THIRD-PARTY BENEFICIARIES TO THIS AGREEMENT. The original Purchaser ACKNOWLEDGES AND DECLARES THAT THESE LIMITATIONS AND WAIVERS HAVE BEEN BROUGHT TO PURCHASER’S ATTENTION AND EXPLAINED, THAT PURCHASER HAS READ AND UNDERSTANDS ALL TERMS AND AGREES TO BE SO BOUND, AND THAT PURCHASER’S RECEIPT OF THE WARRANTY AND PRODUCT, AND ANY PAYMENT FOR THESE, SIGNIFIES THAT PURCHASER HAS VOLUNTARILY AND KNOWINGLY CONSENTED TO ALL TERMS, INCLUDING THE WAIVERS AND LIMITATIONS CONTAINED HEREIN.

Legal Rights.  Some countries and/or states do not allow limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to the original purchaser. This Limited Warranty gives you, the original purchaser, specific legal rights, which may vary from country to country and/or state to state. This Limited Warranty is understood to be the exclusive agreement between the parties relating to the subject matter hereof. No employee or representative of Cable Bullet is authorized to make any warranty in addition to those made in this agreement.

Applicable Law.  This Limited Warranty shall be considered to have been made in the State of Indiana and shall be governed by and interpreted according to Indiana law, without giving effect to conflict of law principles. Except as provided below, any action or claim arising out of or relating to the Limited Warranty or Product may be brought, if at all, only in a federal or state court in Warsaw, Indiana having jurisdiction over the subject matter, and the original purchaser irrevocably consents that such court shall have personal jurisdiction over the original purchaser and waives any objection that the court is an inconvenient forum.

Please note that even type 316-grade stainless steel will oxidize over time. When properly maintained, stainless steel will provide lasting beauty for years; however, exposure to harsh environments, chemicals, and abuse will accelerate the natural aging process.

To start a warranty claim, please contact us directly.