Terms & Conditions

Terms of Service
Revised October 10, 2019

At Cable Bullet, we understand that our long-term success is tied to your satisfaction with our system, and our service. Our goal will always be to provide you with the best possible advice and supplies you need to confidently complete your cable rail project.

Feedback & Project Recommendations

We are always happy to offer feedback on our system and answer any questions we can about your project. However, a recommendation, materials estimate, or quote is not a guarantee. We cannot take the place of an on-site installer. Ultimately it is your responsibility to ensure the supplies ordered are sufficient to meet all project specifications, and that your finished project complies with all local building codes. If you have any concerns, please contact a professional builder or installer to assist with your project.

Cable Bullet and the International Residential Code (IRC)

System Limitations & IRC Guidelines

Properly installed, a Cable Bullet cable run can be tensioned to 150# and support a 200# load mid-span per cable run.

It is our understanding that the IRC requires each individual cable be able to support at least 50#, and that a one square foot area, i.e. three cable runs combined, support 200#.

Furthermore, the IRC also requires that a four-inch sphere not be able to pass through the space between your cable runs, wherein it does not specify a force driving the 4-inch sphere. It is our interpretation that the requirements set forth by the IRC, are to be applied sequentially, and not cumulative.

Cable Bullet cable rail is designed for residential interior and exterior railing infill only. We will not be held responsible for damages or injury due to improper installation, or failure in an application other than residential railing, and will not be held liable for anything beyond the cost of items purchased at their original purchase price.

Installation Guidelines for IRC Compliance

Cable Bullet installation instructions are designed to satisfy stricter interpretations of the IRC. To that end, we recommend spacing your cables no more than 3 inches apart and adding cable support every 3-1/2 to 4 feet. The distance between tensioning posts should be limited to 20 feet using 7x7 braid cable. Cable Bullet is designed for use with 5/32” diameter wire only. All testing is performed with type 316 stainless steel wire. Properly installed and tensioned to 150#, a 50# load applied to a single cable mid-span, will cause the cable to deflect 1/4-inch per foot. 

Because building codes and interpretations can vary by jurisdiction, it is the responsibility of the installer to verify that the finished railing complies with all local building codes. If you have any questions about your project, please contact your local building inspector before placing an order. The same holds true for any international building codes applicable outside of the United States.

Maintaining Optimal Performance

To maintain the optimal beauty and performance of your cable rail system we recommend inspecting your hardware every 3-12 months. The frequency with which you treat your railing will vary by project. Exterior applications in a salt-water environment will need to be regularly checked, cleaned, and treated using a marine-grade stainless steel cleaner and protectant. Interior railing may be cleaned and treated as needed. Cable Bullet will not be held liable for damage caused due to misuse or neglect on behalf of the installer or owner.

The internal tensioning mechanism should be lubricated every 12 months, or as needed, to maintain full tensioning capabilities. Re-tension your cables as needed using a 3/32-inch Allen key.

Distribution & Retail Sales

At Cable Bullet, we value a business model that is based on our sales and support directly to homeowners, contractors, and installers. Because of that, we strictly prohibit the resale of our products by any distributor or retailer through their website or storefront to the general public without prior written consent from Cable Bullet. Should a business be found offering such sales without consent, Cable Bullet reserves the right to deny all future sales to the offending business.

Cable Bullet Patented Technology

All products which contain, or make use of, Cable Bullet's tensioning mechanism are covered under U.S. Patent 9,932,754. This includes the following:

Cable Rail kit for wood posts

Cable Rail kit for metal posts

Cable Rail kit for vinyl or composite sleeve posts

These Terms May Change

Cable Bullet reserves the right to update these terms without prior notice. Your continued use of our website and our products means you are agreeing to follow our terms and conditions as they stand. We encourage you to review our terms and conditions whenever you use this website.

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